FTTA is an APP (Australian Privacy Principles) entity because information about a student’s health and disability is collected as part of the enrolment process. FTTA therefore comply with the Privacy Act 1988 (Privacy Act) including the recent amendments which came into effect in 2014.
Part A: The kinds of personal information that we collect
FTTA collect information on enrolment such as direct debit information and personal details. It is important that FTTA have suitable and correct information about all students especially before they attend a placement. Additional information may be collected from time to time in the normal course of study such as clearances and employment history. Fast Track Training Australia collects information from students for a number of reasons including:
Part B: How we collect and hold that information
FTTA collect information from students in either soft copy or hard copy form. It is then electronically stored on our secure Student Management System (SMS) and the original hardcopy destroyed appropriately. Only FTTA staff can access this information which is password protected. All records are kept safe and secure and are backed-up regularly. All records are to the best of our knowledge up-to-date and accurate. All records are kept for a period of time as required by various government departments and/or as deemed necessary by FTTA.
Part C: Why we collect, hold and disclose information
We collect, hold and disclose information as we are required to do so by law. We will not pass on your information to any third party unless directed in writing to do so by a court or the student. We do however collect information for the purpose of government reporting which is used for claiming subsidies on behalf of students. Other information recorded and sent to government agencies include information gathered from anonymous student surveys.
Part D: How to access and correct your information
Students can access their records after their identity as been verified. Students can request details to be changed by writing to FTTA which will be completed without unnecessary delay and free of charge. Enrolled students can access their records at any time by writing (email or paper) to their trainer. Some records such as certificates and Transcripts of Results can only be accessed by requesting a duplicate copy and paying the relevant fee.
Part E: Complaints about privacy
Part F: Disclosure of personal information to overseas recipients
FTTA do not disclose any information to any overseas recipients. We will not divulge your information or records to any person or organisation under any circumstances except as listed above. This includes family, partners, friends, employers, schools and employment providers unless the student gives consent. Access to records is only provided with permission from the student which must be provided in writing or by using the appropriate form.
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With more than 4000 graduates, FTTA is the go-to provider for teacher's aide courses. 1 in 2 students choose to study the CHC40213 Certificate IV in Education Support with FTTA.
Head Office (WA): Unit 38, 12 Junction Bvd. COCKBURN CENTRAL WA 6164
Brisbane (Appointment only): S16, Level 18, 324 Queen St. Brisbane QLD 4000
Enquiries: 1300 858 191 | (08) 6555 2992 | firstname.lastname@example.org