1300 858 191     ·       info@ftta.com.au     ·       CONTACT FORM
  FACEBOOK    ·       LANGUAGES    ·       LOG IN

LMS

Privacy

HOW WE ENSURE YOUR PRIVACY

FTTA'S PRIVACY POLICY

FTTA is an APP (Australian Privacy Principles) entity because information about a student’s health and disability is collected as part of the enrolment process. FTTA therefore comply with the Privacy Act 1988 (Privacy Act) including the recent amendments which came into effect in 2014.

Part A: The kinds of personal information that we collect
FTTA collect information on enrolment such as direct debit information and personal details. It is important that FTTA have suitable and correct information about all students especially before they attend a placement. Additional information may be collected from time to time in the normal course of study such as clearances and employment history. Fast Track Training Australia collects information from students for a number of reasons including:

  • Billing and financial reasons
  • To verify your identity
  • To obtain government funding
  • To enrol you in funded courses
  • To supply the government with statistical information
  • To supply the government with details of your progress
  • For research conducted by tertiary institutions and their students
  • For marketing purposes
  • To grant you a qualification
  • To contact you for a range of matters
  • To confirm your enrolment and progress when requested by Centrelink
  • To verify your clearances
  • To consider your suitability for a program
  • To provide you with support services, referrals, and suitable resources

Part B: How we collect and hold that information
FTTA collect information from students in either soft copy or hard copy form. It is then electronically stored on our secure Student Management System (SMS) and the original hardcopy destroyed appropriately. Only FTTA staff can access this information which is password protected. All records are kept safe and secure and are backed-up regularly. All records are to the best of our knowledge up-to-date and accurate. All records are kept for a period of time as required by various government departments and/or as deemed necessary by FTTA.

Part C: Why we collect, hold and disclose information
We collect, hold and disclose information as we are required to do so by law. We will not pass on your information to any third party unless directed in writing to do so by a court or the student. We do however collect information for the purpose of government reporting which is used for claiming subsidies on behalf of students. Other information recorded and sent to government agencies include information gathered from anonymous student surveys.

Part D: How to access and correct your information
Students can access their records after their identity as been verified. Students can request details to be changed by writing to FTTA which will be completed without unnecessary delay and free of charge. Enrolled students can access their records at any time by writing (email or paper) to their trainer. Some records such as certificates and Transcripts of Results can only be accessed by requesting a duplicate copy and paying the relevant fee.

Part E: Complaints about privacy
A complaint regarding FTTA and a breach of the Privacy Policy or Act should follow the complaints handling procedure found in the student handbook. Students should first verbally or in writing bring the issue to the attention of their trainer and if not resolved to the program coordinator. The complaint will be dealt with as per the policy in a professional manner in order to resolve the issue.

Part F: Disclosure of personal information to overseas recipients
FTTA do not disclose any information to any overseas recipients. We will not divulge your information or records to any person or organisation under any circumstances except as listed above. This includes family, partners, friends, employers, schools and employment providers unless the student gives consent. Access to records is only provided with permission from the student which must be provided in writing or by using the appropriate form.

SEND NEW QUESTION

OUR RESEARCH-BASED TEACHER AIDE COURSES

CHC30213 Certificate III in Education Support & CHC40213 Certificate IV in Education Support

INTRODUCTORY COURSE

CHC30213 Certificate III in Education Support

The introductory teacher aide course for anyone seeking to work as a support worker.

LEARN MORE

SPECIAL NEED'S COURSE

CHC40213 Certificate IV in Education Support

Maximise your job prospects and skills with the highest level teacher aide course.

LEARN MORE

TEACHER AIDE COMBO

A streamlined program saving you time and money

Turbo charge your resume and save $1500 with our most popular teacher aide course.

LEARN MORE

SAMPLE RESOURCES

Sample course resources and materials

View resources and materials from our research-based, best practice teacher aide courses.

LEARN MORE

ABOUT US

With more than 5000 graduates, FTTA is the go-to provider for teacher's aide courses. 1 in 2 students choose to study the CHC40213 Certificate IV in Education Support with FTTA.

              

CONTACT US

SEND